Review our updated interim virtual care billing guidelines.

As COVID-19 continues to spread throughout the United States, we appreciate that providers across the country are on the front line offering dedicated care to our customers and protecting local communities.

Our goal is to ensure that you can continue to deliver necessary services in safe settings for you and your patients. That’s why we’ve updated our interim virtual care billing guidance to allow providers to bill a standard face-to-face visit for all virtual care services, including those not related to COVID-19.

For the full details of our new interim billing guidance – and to keep up to date on rapidly changing information – please visit our dedicated COVID-19 provider web page on

For Medicare-specific virtual care guidelines, click here.


Thank you for the quality care you provide and for all that you’re doing to help our customers and your community.

Together, all the way.